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Norfolk City Council Logo
Phone Number: 01603 704040
Fax Number: 01603 704047
Minicom Number: 01603 704044
Email: sensorysupport@norfolk.gov.uk

Survey for Parent/Carer groups: Single Point of Contact

Parent / Carer, 31st May
Survey for Parent/Carer groups: Single Point of Contact

In September last year, a councillor asked us as commissioners of the speech and language therapy service why parents of children with SEND, did not have a single point of contact.  While this sits outside of the remit of the integrated speech and language therapy (SLT) service provided by East Coast Community Healthcare (ECCH), the Norfolk Stakeholder group for speech, language and communication need is keen to understand what additional support a single point of contact would provide and how we can improve patient experience through what can be a complicated health and social care system.

This survey is the start of an engagement exercise with parents and I plan to evaluate the feedback received alongside face to face sessions with stakeholders

The survey will remain live until the 31st May


Clare Angell

Senior Commissioning Manager Children,Young People & Maternity

Norfolk and Waveney CCG’s (hosted by GY&WCCG)