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Phone Number: 01603 704040
Fax Number: 01603 704047
Minicom Number: 01603 704044
Email: sensorysupport@norfolk.gov.uk

Parents guide to e-safety

Parents Guide to E-safety

There are many positive aspects to children  and young people using the internet but we also need to be aware of the potential risks. 

Children and young people go online to connect with friends, and make new ones, to browse the internet for information, chat with others and play games. They may:

  • search for information or content on search engines like Google and Safari
  • share images and watch videos through websites or mobile apps like InstagramPinterest and YouTube
  • use social networking websites like Facebook and Twitter
  • play games alone or with others through websites, apps or game consoles
  • chat with other people through online games, BBM (Blackberry Messenger), game consoles, webcams, social networks and tools like Whatsapp

Young people need to be careful about who they share information with. They may leave themselves open to abuse and they cannot be sure of the intentions of the person they are communicating with.


Cyber bullying is growing fast. It can be done via e-mail, social networking sites or texting on a mobile.

Cyber bullying tends to be more common outside, than inside school.

With cyber bullying there is no place to hide. Cyber bullying comes into the home and cannot be escaped.

What can Parents do?

These are some ideas from the ThinkUKnow Parents website:

  • Know what your children are doing online and who they are talking to. Ask them to teach you how to use any applications you have never used.
  • Help your children to understand that they should never give out personal details to online friends—personal information includes their messenger id, email address, mobile number and any pictures of themselves, their family or friends—if your child publishes a picture or video online—anyone can change it or share it.
  • Help your child to understand that some people lie online and that therefore it's better to keep online mates online. They should never meet up with any strangers without an adult they trust.
  • Always keep communication open for a child to know that it's never too late to tell someone if something makes them feel uncomfortable.
  • Teach young people how to block someone online and report them if they feel uncomfortable.
  • Let the young people know about organisations such as ChildLine who are there to support them when they need it

Useful internet Links

Childnet Parents Leaflet http://www.childnet.com/ufiles/Supporting-young-people-online.pdf

Safer internet Centre Parents Page http://www.saferinternet.org.uk/advice-and-resources/parents-and-carers

NSPCC internet safety http://www.nspcc.org.uk/preventing-abuse/keeping-children-safe/online-safety/

Information and activities http://www.kidsmart.org.uk/parents/

CBBC Staying safe page http://www.bbc.co.uk/cbbc/topics/stay-safe

Cbeebies Guide for parents http://www.bbc.co.uk/cbeebies/grownups/article-internet-use-and-safety